Cannot open multiple emails within expd8

Users are unable to open emails in expd8 and getting this error every time and needs to close down Outlook to open them

The issue is caused by an Add ins from Microsoft called  "Microsoft Teams Meeting Add-in for Microsoft Office."  Disable this add in by unchecking it then close both Outlook and expd8 

and should be able to open emails again in expd8 conseccutively  without getting the error and even when Outlook is opened.

• Related Articles

• Word prompting to open in safe mode when generating templates

  This pops up every time a user generates a template Option 1. Run office repair. Option 2. Open Registry editor and follow this path : Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Open Find Then Follow the steps below: Reboot the ...

• Maintaining File Stages

  1. Click on Maintain File Stages to open the Maintain Stages screen. When created, stages are relevant and available to files within the associated category. 2. Below display lists all existing file categories: 3. Selecting a category, enables the ...

• Microsoft has blocked has blocked macros from running because the source of this file is untrusted

  Getting this error when opening templates from expd8 and macros confirmed to be working outside expd8. This error might also happen when sending emails from Expd8. Add the server name to trusted location settings on word and saved it. You can view ...

• Best practice time keeping

  One of the primary benefits of using eXpd8 accounts in conjunction with eXpd8 case management is to significantly impact on the quantity and turnaround time of billable hours. By ensuring all activity on a clients file is passed to the accounts ...

• Creating a new File

  1. Select the Add File option within the Advanced search screen This will open the Summary tab screen for a new file 2. Enter a File Name 3. Owner will display the current users name, select alternative users from the drop down list (it is important ...