Contacting Thread Support

Contacting Thread Support

By Phone:

UK: +44 283 799 8620 
Ireland & EU: +353 1 870 4949  

US: +1 704 930 0408 

On the Menu system Press Number 1 to go to the support team. 

By Email:


To log a support request, please: 

  1. 1. State which product you are using (Thread Legal or eXpd8 Case Management or Expd8 Accounts ). 

  1. 2. Provide detailed information regarding your support request. 

  2. 3. If you can provide a screenshot this too will also speed up the process of resolving your issue.


By Chat

You can chat live to our support team from our website.

Hours of Business: 

Monday - Friday
9.00 am – 17.30 pm GMT

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