How Do I Change a User's Details when their Microsoft 365 Details have Changed?
To change a user’s details, the user must:
1. Click their username in the top left corner.
2. Click Personal settings.
3. Click ‘Sync from Office 365’, under Account.
The user’s details will automatically sync to Thread. However, their initials must be updated by an Admin User.
To update a user’s initials:
1. Click Team Management in the left pane of Thread.
2. Select the user and click Edit in the top pane.
3. In the Initials field, enter the new initials.
4. Click Save.