PDF preview is not available on Thread
If your PDF preview is not available on Thread, please follow the steps below to change your browser settings.
- Please see link for Chrome then Select Open PDFs in Chrome
chrome://settings/content/pdfDocuments
2. Please see link for Edge then Toggle Off: Always download PDF files.
Toggle On: PDF view settings
Edge://settings/content/pdfDocuments
Related Articles
Thread Assist
Thread Assist is available 24/7 on your Thread for quick guidance while you work. It has a wealth of knowledge at the click of a button and is your main go-to for any queries on how to use Thread functionalities. Whatever you need help with, Thread ...
Converting Email Attachments to PDF
To prevent any content interference or changes and to maintain the original layout of content when sending email attachments, you can set the Thread application to convert them to .pdfs. 1. Click on your user avatar, located in the top right corner ...
Thread Dashboard
The Dashboard gives you a snapshot of your day. Here you will see the latest emails on your matters, what tasks you need to complete next, and any matters to be aware of. Dashboard Tiles Pinned Matters - Pinning a matter to your dashboard enables you ...
Thread for Email Installation Failed
Getting this error when installing Thread for email using the link ( https://appsource.microsoft.com/en-eu/product/office/WA200004673?tab=Overview ) Open Outlook on the web ( https://outlook.office.com/ ) and go to "Get Add-Ins" tab as highlighted ...
Thread Release Notes 11th July 2025
Required Global Custom Fields Any Global custom fields that are set as Required will now show as a pop-up for all users when entering the matter where those fields are not populated, requiring them to populate the fields to continue working on the ...