To maintain awareness of matter statuses and identify any matters that may not be progressing as they should, Users can view and export a report of matters that have not been updated in over a week, month, year, etc.
1. Click the Reports icon in the bottom left pane of Thread.
2. The Management Reports tab will show by default.
3. Select the Stagnant Matters Report.
4. This will show you the Stagnant Matters report preview.
5. Click on the Filter icon, to set your preferred time range, e.g. Older Than 1 week, 1 month, 3 months, 6 months, 1 year and greater. Categories and Matter Owner.
6. Select View Report in the bottom right corner.
7. Click on the Print Preview icon to preview, or the Printer icon
to print.
8. You can apply a search term, if required.
9. Any search term applied will be highlighted in the report for your convenience.
10. You can also export this report in PDF, Excel or HTML format, according to your preference.
11. The Stagnant Matters Report will automatically generate with your selected filters in your preferred format.