Thread appointments not syncing with office 365 time zone settings

Thread appointments not syncing with office 365 time zone settings

If  you come across an issue where Thread does not automatically reflect the time zone when creating appointments from Outlook account settings  as per example below

Time zone is set  to  (UTC+00:00) Dublin, Edinburgh, Lisbon, London in Outlook account settings. ( https://outlook.office.com/mail/options/general/timeAndLanguage )


But on Thread,  It is not picking up the time zone  (UTC+00:00) Dublin, Edinburgh, Lisbon, London



Close Thread app and re open again then go to Personal settings and click  " Sync from office 365"



Refresh Thread and check the appointments time zone again and should now match with Outlook account settings.

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