Thread Assist

Thread Assist




Thread Assist is available 24/7 on your Thread for quick guidance while you work. It has a wealth of knowledge at the click of a button and is your main go-to for any queries on how to use Thread functionalities.

 





Whatever you need help with, Thread Assist will support you with videos, instruction pages and in-software guides that will take you step by step through the task you're looking to complete. You can use these guides as many times as you like, and they are always there if you need a reminder.

  

Each page in Thread will offer you relevant topics, and you can also search through the entire knowledge base by entering search keywords.



We will continually be adding content to Thread Assist tool, so make sure to check this area regularly.

Please email feedback@threadsoftware.ie if there are any guides you would particularly like to see as this will help us to prioritise our continual addition of new resources to our Thread Assist tool.



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