Templates
Word prompting to open in safe mode when generating templates
This pops up every time a user generates a template Option 1. Run office repair. Option 2. Open Registry editor and follow this path : Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Open Find Then Follow the steps below: Reboot the ...
Failed to load control 'ImageList' from MSCOMCTL.OCX. Your version of MSCOMCTL.OCX may be outdated
Getting this error in Expd8 In most cases isn't OCX file rewritten by an older version, but the older version is placed in some directory by an incorrect setup program and registered in this new place. So it is sufficient to unregister & register ...
Error - 1 ( Template failed to generate / review 3rd party macro setup )
User is getting this error when generating templates 1. checked macros settings in word. and make sure it is enabled If still same issue occurs follow the steps below. Open the template in template editor (note the template # e.g. 168 - Word) Home ...
eXpd8 v4 - What is new in version 4
New look and feel Welcome to the new eXpd8 Home page Notice that the home page is now all about you. Its resizable – so you are no longer stuck with a small window in the middle of your screen. Your control panel on the left provides easy access to ...
Error in Brief ( Dec2022 windows update fix )
Users are getting this error when generating briefs. This was caused by the December 2022 windows update where this security update addresses a vulnerability where restricted mode is triggered for the parsing of XPS files, preventing gadget chains ...
Applying Default Search in Expd8
merged.txt caused serious error when opening templates in Expd8
When opening a template in expd8, it's not opening at all and when you open a word app this error comes up. 1. Delete Merge.txt file from C:\ Practpro \ template folder but make a copy on desktop just in case it's needed back 2. Try opening templates ...
Outlook Pop up ( A program is trying to access data from outlook that may include address book information. )
Users are getting this pop up on Outlook when generating briefs or linking an email using add ins To fix this, Outlook needs to be "Run as Administrator" as in the Screen shot below Once in Outlook click on File and select Options as shown in the ...
Best practice time keeping
One of the primary benefits of using eXpd8 accounts in conjunction with eXpd8 case management is to significantly impact on the quantity and turnaround time of billable hours. By ensuring all activity on a clients file is passed to the accounts ...
eXpd8 Install for IT Providers
These requirements must be completed pre installation Once they are added the PC must “Always” be restarted to implement the changes to proceed or else it will install it under admin rather than the user needing to use it. eXpd8 Install Guide · ...
Program not Branded - Error Expd8 Install
When you are installing Expd8 you get an error message that says "Program not Branded" Sometimes your antivirus software can interfere with the eXpd8 update process and not permit it to complete fully, it is easily remedied. Go into my Computer, into ...
eXpd8 Installation Guidelines (for IT Providers)
Note: Please review the checklist before proceeding with the eXpd8 installation. Requirement - .NET 3.5 and 4.7 should be installed and turned on. - eXpd8 must be installed under the user's profile. - User profile should have local admin rights ...
Creating a New Template
To create a new Template 1. Highlight the File Category the template is to be created for 2. On the top tool bar, click the New button [the white blank document] 3. New Document Template screen is displayed 4. Name the Template 5. Click OK and you ...
Add ins "Missing" on Outlook
Check the version of Outlook if on 32 bit. From Outlook click File Select Office Account then click About Outlook. The version will then be shown as highlighted below. If it is on 32 bit, Go to this file path C:\ Program Files (x86) \ eXpd8\ ...