Thread Assist
Thread Assist is available 24/7 on your Thread for quick guidance while you work. It has a wealth of knowledge at the click of a button and is your main go-to for any queries on how to use Thread functionalities.
Whatever you need help with, Thread Assist will support you with videos and instruction guides. You can also catch up on our latest webinars, and head over to our Product feedback page to submit new or vote for existing ideas on what you would love to see in Thread.
Use these guides as many times as you like, and they are always there if you need a reminder.
Each page in Thread will offer you relevant topics.
You can also search through the entire knowledge base by entering search keywords.
We have more exciting updates coming soon and will continually be adding content to Thread Assist tool, so make sure to check this area regularly.
Please email education@threadsoftware.ie if there are any guides you would particularly like to see as this will help us to prioritize our continual addition of new resources to our Thread Assist tool.
Related Articles
Thread Dashboard
The Dashboard gives you a snapshot of your day. Here you will see the latest emails on your matters, what tasks you need to complete next, and any matters to be aware of. Dashboard Tiles Pinned Matters - Pinning a matter to your dashboard enables you ...Installing Thread Add-ins
Thread offers two add-ins for users: Word Template Designer and Outlook add-in. With the Template Designer, users can create templates and pull client information from Thread, creating client forms and letters with ease. Our Outlook add-in allows ...Uninstalling Thread Email Office Outlook Extension
Do you need to uninstall your Thread Email extension because of an upgraded version, or for other related reasons? Follow the instructions below to successfully uninstall the Outlook extension. From your Outlook app: 1. Go to your Outlook app. 2. ...Thread AI Assistant
Our Thread AI Assistant is available to chat with for all queries that may help you with compiling letters or emails, research, or business advice. Thread AI Assistant is directly linked to Microsoft Open AI using ChatGPT4o as its source for data. ...Thread Development Roadmap
2nd May 2025 Dear customers, We are delighted that Thread V3 has been rolled out successfully to all our customers on 24th February 2025. This major version update was a part of a larger scale plan to provide an easy-to-use system that will help you ...