Thread Assist

Thread Assist

Thread Assist is available 24/7 on your Thread for quick guidance while you work. It has a wealth of knowledge at the click of a button and is your main go-to for any queries on how to use Thread functionalities. 



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Whatever you need help with, Thread Assist will support you with videos and instruction guides. You can also catch up on our latest webinars, and head over to our Product feedback page to submit new or vote for existing ideas on what you would love to see in Thread. 
Use these guides as many times as you like, and they are always there if you need a reminder. 


  



Each page in Thread will offer you relevant topics. 



You can also search through the entire knowledge base by entering search keywords. 


We have more exciting updates coming soon and will continually be adding content to Thread Assist tool, so make sure to check this area regularly. 
Please email education@threadsoftware.com  if there are any guides you would particularly like to see as this will help us to prioritize our continual addition of new resources to our Thread Assist tool. 

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