Undertaking Settings – Admin

Undertaking Settings – Admin

Undertaking Settings

You can customise options for Undertakings in Thread to be able to choose which group and type the undertaking belongs to, and what statuses should apply. You will find all undertaking settings within the Settings cog at the bottom of Thread menu, and then choosing Matters dropdown.

Adding Undertaking Group 

1. Click Settings In the bottom left corner of your Thread. 

2. Click the Matters drop down. 

A screenshot of a phone

AI-generated content may be incorrect. 

3. In the left pane, click Undertaking Group. 

A screenshot of a computer

AI-generated content may be incorrect. 

4. Click +Undertaking Group in the top right corner.  

5. A pop-up window will appear. Enter a Name for the Undertaking Goup. 

A screenshot of a computer

AI-generated content may be incorrect. 

6. Click Save. 

If you need to rename or delete an Undertaking Group, simply click left of it to select it and choose Edit or Delete. 

A screenshot of a computer

AI-generated content may be incorrect. 

 

Adding Undertaking Status 

1. Click Settings, In the bottom left corner of your Thread. 

 

2. Click the Matters drop down. 

 

A screenshot of a phone

AI-generated content may be incorrect. 

3. In the left pane, click Undertaking Status. 

A screenshot of a phone

AI-generated content may be incorrect. 

4. Click +Undertaking Status in the top right corner.


5. A pop-up window will appear. Enter a Name for the Undertaking Status. 

A screenshot of a computer

AI-generated content may be incorrect. 

6. Click Save. 

If you need to rename or delete undertaking status, simply click left of it to select it and choose Edit or Delete. 


A screenshot of a computer

AI-generated content may be incorrect.

 

Adding Undertaking Types 

1. Click Settings, In the bottom left corner of your Thread. 

 

2. Click the Matters drop down. 

A screenshot of a phone

AI-generated content may be incorrect. 

3. In the left pane, click Undertaking Type. 

A screenshot of a phone

AI-generated content may be incorrect. 

4. Click +Undertaking Group in the top right corner. 

5. A pop-up window will appear. Enter a Name for the Undertaking Type. 

A screenshot of a computer

AI-generated content may be incorrect. 

6. Click Save. 

If you need to rename or delete undertaking type, simply click left of it to select it and choose Edit or Delete. 



IdeaFor more information on working with undertakings, see guide on Undertakings.