Users automatically receive notifications for new emails on a matter when they a) create a matter on Thread, b) are a matter owner, or c) have sent an email from the matter.  

When you receive a reply to an email sent from a matter, this email will come directly to the matter inbox, ensuring you won't miss any correspondence, and you will be notified on your dashboard of any new emails on matters.  

Each matter has a Settings tab where you can manage the matter's Email notifications, Permissions and view Audit logs.  

You can choose whether you wish to be notified of new emails by toggling Yes or No on Receive new Email Notifications.  

1. Click Matters in the left pane. 

2. Using the global search or search bar provided in the Matters tab, locate the matter on which you want to receive/not receive email notifications.  

3. Select the matter name.  

4. Click the Settings tab of the matter. 

5. Toggle Yes to Receive New Email Notifications or No if you do not want to receive email notifications related to this matter.   

6. Click Save.