Receive New Email Notifications on Matters
Users automatically receive notifications for new emails on a matter when they a) create a matter on Thread, b) are a matter owner, or c) have sent an email from the matter.
When you receive a reply to an email sent from a matter, this email will come directly to the matter inbox, ensuring you won't miss any correspondence, and you will be notified on your dashboard of any new emails on matters.
Each matter has a Settings tab where you can manage the matter's Email notifications, Permissions and view Audit logs.
You can choose whether you wish to be notified of new emails by toggling Yes or No on Receive new Email Notifications.
1. Click Matters in the left pane.
2. Using the global search or search bar provided in the Matters tab, locate the matter on which you want to receive/not receive email notifications.
3. Select the matter name.
4. Click the Settings tab of the matter.
5. Toggle Yes to Receive New Email Notifications or No if you do not want to receive email notifications related to this matter.
6. Click Save.
If you choose Yes, you will also receive an email notifying you of any new emails on the matter. 
To enable/disable email notifications for all matters across the company, your company admin users can turn them on/off by going to Settings -> General -> Commons -> Notifications for New Emails. 
Related Articles
Matter Settings
Each matter has a Settings tab where you can manage the matter's Email notifications, Permissions and view Audit logs. Email Notifications When you receive a reply to an email you sent from a matter, this email will come directly to the matter inbox, ...Matter Emails - Overview
There are many benefits to working with matter emails in Thread. You can send emails directly from a matter, attaching matter documents, using an email template or snippet to quickly compile an email pulling the details from the matter. You might ...Client Connect - Internal Notifications
You can choose which Thread users should be notified when new activity has occurred in Client Connect. The Matter Owner will be notified by default; however, you can change this using the steps below. Notifications will be received when an external ...Viewing New Emails on Matters
You can easily view new emails on matters across Thread directly from your homepage dashboard. From this page, you can view all emails based on the matter owner and the date they were received, and search for a particular email in the search bar ...Sending Emails from a Matter
From each matter in Thread, you can send an email directly to your client or other matter contacts and have replies come back directly to the matter inbox. When sending emails from a Thread Matter you are using your Microsoft account, so any email ...