Send Emails From Your Own Email Address

Send Emails From Your Own Email Address

Ensure you are sending emails from your individual email address and not the Thread dedicated email address (yourdomain@threadsoftware.ie) by editing your personal settings.  


NotesEmails sent from the dedicated email address will not appear in your sent messages on Outlook. 

  1. 1. Click your username in the top left corner. 

  1. 2. Click Personal settings. 


 

  1. 3. Scroll down to Send email from dedicated mailbox and toggle No. 

  3. ​

4. Click Save. 


Now, all emails you send and receive will come from your own email address (yourname@yourdomain.com), and appear on your Outlook account. 

    • Related Articles

    • Send Emails from Dedicated mailbox

      You can send emails from a dedicated mailbox for your firm (e.g. info@yourdomain.com), by editing your personal settings. 1. Click your username in the top left corner. 2. Click Personal settings. 3. Scroll down to Send email from dedicated mailbox ...

    • Matter Emails - Overview

      There are many benefits to working with matter emails in Thread. You can send emails directly from a matter, attaching matter documents, using an email template or snippet to quickly compile an email pulling the details from the matter. You might ...

    • Sending Emails from a Matter

      From each matter in Thread, you can send an email directly to your client or other matter contacts and have replies come back directly to the matter inbox. When sending emails from a Thread Matter you are using your Microsoft account, so any email ...

    • Unassigned Emails

      Emails sent to and from matters on Thread have an ID that automatically links them to the matter. However, if an email is sent to the Thread dedicated email address, and it does not have a tracker ID linking it to any matter, then it will end up on ...

    • Scanned Items sync via email - from an Email Address or Subject - Admin

      You can upload scanned items directly to Thread using a sync via configured email address or a subject line. To add scanned items from a configured email address or subject line, you must configure these settings in Settings - General - Scanner ...