Templates are a key feature of Thread that you can set up to most effectively utilise the application. Templates are used for documents, bills, bundles, or emails, and can be created to be used across all matter categories on Thread.
Setting up templates means that you can instantly send letters to contacts or create documents in matters without having to input information, as Thread automatically does this for you by using matter and contact information.
If you are starting a completely new document template, you can just create new Word document from the Template Desk within the matter category that you will need this document in.
If you have frequently used documents such as ‘terms of service,’ blank forms, or ‘directions to our office’ which do not require any changes or matter / contact specific information, you can add those to the General Documents page. Documents added there can easily be attached to an email on any matter. With Thread, you can create custom fields that can be added to a matter or contact. Custom fields allow you to add more information to a matter or contact specific to your needs.
Matter custom fields can be viewed in matter overview and can be used when coding a template.
Contact custom fields will be visible on the contact details and can also be used when coding a template.
Custom fields must be added to a matter category so you can view them on a matter and in the Template Designer when coding templates for that category. Simplify and speed up your email flow by setting up email templates on Thread. Just like documents created on Thread, email templates can be set up to pull in matter and contact information when sending an email; saving you time and effort. Create email templates in the Template Desk by using the Thread Template Designer in Word.