All files created on Thread must have a category assigned to them. File categories dictate which file stages, key dates, contact types, and custom fields, can be used with the file. You can also add default templates to a file category, which will automatically generate when a new file is created in this category.
In order to customise file categories, you should set up file stages, key dates, contact types, and custom fields. Thread comes pre-loaded with standard options for each of these features, however, if you would like to add firm-specific options or custom fields, then you will need to configure these first.
File categories can be configured by global administrators in Admin Settings.
Note: Before creating a file category, ensure that you have configured the relevant contact types, key dates, file stages, custom fields, default templates, and default rates.
1. Click Admin Settings, located under User Hub.
2. Click the Files tab.
3. In the left pane, select Category.
4. To add a new category, click Add.
5. A pop-up will appear. Enter the category name and select the fields that will be applied to the category. Files created with this category will be able to use the selected options (i.e. If you add the Custom Field of ‘Childrens Names’ to the Family law category, files created in the family law category can apply that custom field to their file details.).
6. Click Save.
You can now apply this file category and the selected fields to files created in this category.
Need to create a new category with identical fields to another category? Simply copy an existing category, rename it, and add or remove fields as you please.
File categories can be removed from Thread at any stage, provided there are no existing files assigned to that category.
Note: All files must be removed from the category and assigned a new one before deleting a category, even closed files. So, if you want to remove a category but keep existing closed files, create a new category, e.g. litigation (OLD), and assign the files to this category.
Choose which users have access to a file category by assigning Accessible Roles. You can also edit a category to grant access for a particular role on Thread (I.e., Accountant), or to remove access.
Note: All file category permissions are granted on a role basis, and individual permissions cannot be granted.
2. In the left pane, select Category.
3. To grant permissions to an existing file category, select the category and click Edit on the top grey pane.
4. A pop-up window will appear. Scroll down to Accessible Roles and select roles that you want to grant access to from the drop-down box.
5. Click Save.