Adding Emails to File Activities

Adding Emails to File Activities

Thread allows you to add emails to the file Activities page. Once you have added an email as a file activity, you can edit it to include a status, log time spent working on it, group it with other activities, copy it to other files, include it in a bill, and more. 


  1. 1. Click on Files in the left pane of your Thread page.

  1. 2. Under the File Documents tab, click Emails. 

  1. 3. Select the email you wish to add to activity and click Add to Activity in the top grey pane. 



  1. 4. A window will pop up asking you to confirm your decision. Click OK. 

  1. You can now view the email on the Activities page of your file.



Once an email was moved from Emails to the Activities page, you will still be able to reply to it directly from Emails tab where they will now be located under Dealt With.



To find out more about file emails, go to File Emails - Overview.

Drag and drop emails from Outlook

Did you know? You can drag and drop emails directly from Outlook to a file, by simply selecting the email from Outlook, and dragging in to the File Activities page.
Note! Emails added to the file this way will not show in your File Emails page, so you will not have an option to reply to it directly from Thread. The date showing on that activity will show the date you added it to the file, not the original date and time of the email.

Date of the activity in the file:



Actual date and time of email:



If you need to see the original date and time of email on the file activities page, and be able to reply to the email from Thread, you need to import emails to the file using the Import button.

Alternatively, if you want to add emails to the file Activities page directly from Outlook, you can use the Thread for Email Outlook Add-in.


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