FAQ
How to dictate to Thread using Microsoft Voice Typing?
Did you know that you can have your spoken words typed directly into Thread using Microsoft Voice typing tool? Add text to a matter note, email or document easily just by talking. 1. Open a matter note or email that you want to type into. 2. Click ...
Date Settings
If you need to change your date settings on Thread, you can do this through your Outlook web account, as Thread applies date settings as per your Outlook account settings. 1. Click this link ...
Removing Thread Enterprise Applications
Removing Thread from 365 Tenant. When a client terminates or stops using Thread they can remove Thread access from their Tenant immediately by following the instructions below. Note: Once the final deletion of client data occurs 30 days after ...
Clearing Cache in Browsers
You may need to clear your browsers cache if you are experiencing 502 or 404 errors, if malware has corrupted your cache, or to free up space on your hard drive, amongst other reasons. Clearing Cache in Microsoft Edge To clear cache in Microsoft ...
Moving to a New Domain
If you are changing your email domain (e.g. user@company.com to user@othercompany.com), and would like to keep using the same Thread site, this is only possible if both domains are linked to the same Microsoft tenant. Domains within same Microsoft ...
How to transcribe dictations with Microsoft Word?
You can easily have your dictation audio files typed up in a Word document using Transcribe in Microsoft Word. Note: Only one transcription can be added per document. If you would need multiple dictations within the same document, you can transcribe ...
Coding and Formatting a Letterhead across the page width
You can code your templates with the header and footer so that if your header or footer images or details ever change, you only need to change them in Thread settings, and it will apply to all templates. If you wish that your header and footer show ...
Template Designer Common Sign In Issues
If you are having issues signing-in to your Template Designer, please see the following common causes and solutions. Account used for your Windows device is different from your Thread account 1. Open Word and click on the username in the top right ...
PDF preview is not available on Thread
If your pdf preview is not available on Thread, please follow the steps below to change your browser settings. Please see link for Chrome then Select Open PDFs in Chrome chrome://settings/content/pdfDocuments 2. Please see link for Edge then Toggle ...
Updating Bundle table of contents in Word
When generating a bundle as a Word document, you can further edit how the table of contents shows in Word. Note: Below is a help guide only - it is not a Thread functionality. For any further questions or issues with editing pages or page numbers in ...
Set Tasks Notifications emails to go to a specific folder in Outlook
Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts. The easiest and most common rule to create is one that allows you to move an item ...
Common IT Support Issues
Thread is a cloud based software solution which means there is no installation on your PC, and you can access it on any browser where you have an internet connection. To access Thread you need to have an active licenced Microsoft 365 account. Thread ...
Thread V3 Release Notes 24th February 2025
Release Highlights New User Interface Streamlined interface for ease of use, with fewer clicks. New ‘To Do’ section, combining outstanding tasks, phone calls and documents for review. One easy place to plan and complete your workload. More focused ...
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Thread V3 Release Notes 24th February 2025
Release Highlights New User Interface Streamlined interface for ease of use, with fewer clicks. New ‘To Do’ section, combining outstanding tasks, phone calls and documents for review. One easy place to plan and complete your workload. More focused ...
Add ins "Missing" on Outlook
Check the version of Outlook if on 32 bit. From Outlook click File Select Office Account then click About Outlook. The version will then be shown as highlighted below. If it is on 32 bit, Go to this file path C:\ Program Files (x86) \ eXpd8\ ...
Deploying the new Outlook Office Add-in - IT providers
To deploy Office Add-in you must have Global Administrator Role Permissions or equivalent. Step 1. Login Login to the Office 365 Admin Centre - https://admin.microsoft.com/ Step 2. Admin Page Click on the Settings Option in the Left Menu Step 3. Apps ...
Providing Evidence of Microsoft 365 Licensing - MS Admin
Thread Legal requires evidence of Microsoft 365 licensing, to ensure that a client has the right licensing necessary to use the application. To provide us with evidence of licensing, please do the following: 1. Click on this link as a Microsoft ...
Adding hourly rates
An hourly rate can be set for each Fee Earner, by selecting the users name and typing an hourly rate. 1. In the top left corner of eXpd8 2. Select File then Settings: 3. Click on User Details tab Note: If eXpd8 is linked to eXpd8 accounts, be sure to ...